![]() ![]() Your Symantec VIP token helps to keep online banking safe. Enter the SMS code that was sent to your mobile device.If you don't have your sign-in information, contact your administrator. This will prompt you to Request SMS Code Sign In Email Address: Password: Forgot your password See Help for assistance.Call us so we can de-register your old device.Enter Security Code from your Symantec VIP app (code refreshes every 30 seconds).Enter your credential ID from the Symantec VIP app (this is typically a series of 12 alphanumeric characters).To access the Self Service Portal, enter your user name and password, and click Sign In. Confirm you would like to de-register token Welcome to the Symantec® VIP Self Service Portal. ![]() ![]() Click the Ellipses next to you old device and select ‘Delete’.This will prompt you to validate token on your old device.Go to Settings and select ‘Manage Symantec VIP’.Download the Symantec VIP app to your new device.If you don’t have your old device any more you will need to call us so we can remove your old device so you can add your new device. If you get a new device, register your VIP token on that device – and don’t forget to delete your old device from internet banking. your phone, laptop, and tablet) with the same Symantec VIP token you use for your internet banking. The user will enter login credentials (login name and password) followed by Symantec VIP credentials (Symantec VIP credential ID and one-time security code). If you can’t download the Symantec VIP Access app, please contact us for other options. Mobile Phone Credentials, Use your mobile phone to access your credential. Click on ‘add device’ and follow the prompts >Open Symantec VIP on your computer or mobile app.I am able to download the install file (VIPAccessSetup. Go to ‘Settings’ > ‘Manage Symantec VIP’ I am trying to install VIP Access for Desktop, as it is required by corporate partner for VPN access.Then, you need to register a Symantec VIP token: Symantec VIP Access helps protect your online accounts and transactions by using a strong authentication process when you sign in to your VIP-enabled. To get started, download the Symantec VIP Access app for free from the Apple App Store or Google Play Store. We use Symantec VIP because it’s more secure than an SMS, which could expose you to mobile phone porting (where someone transfers your phone to another carrier, or obtains a second SIM, so that they can receive all of your messages and phone calls). The token can only be accessed on your device, and your credentials are tamper-resistant and cannot be duplicated.Īs a Bank Australia customer, you can access Symantec VIP for free. Symantec VIP works by generating a one-time security code (called a token) on the phone, tablet or computer you use to do your banking. Symantec VIP is a secure, two-factor authentication tool that helps to protect your bank account from online fraud. We use it, for example, when you're completing sensitive updates like changing your personal details. Quick Logon uses Symantec Validation and ID Protection (VIP) technology to generate one-time security codes. ![]()
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